Credit & Collections Representative II (English with Portuguese valued)
Employer · Thermo Fisher Scientific
Debt collector
Finance clerkLoan officerDaytimeFull-timeBudapest
Join our Credit & Collections team at Thermo Fisher Scientific and contribute to managing customer portfolios and supporting our financial operations. You'll be responsible for end-to-end credit management tasks, from evaluating credit limits to ensuring timely collections. Using your communication and analytical skills, you'll build strong relationships with customers while maintaining compliance with company policies. As a Credit & Collections Representative II, you'll engage with customers to ensure timely payments, analyze credit risks, manage order holds, and collaborate across departments to resolve complex accounts.
Tasks
- Managing customer portfolios and supporting financial operations
- Performing end-to-end credit management tasks, from evaluating credit limits to ensuring timely collections
- Engaging with customers to ensure timely payments
- Analyzing credit risks
- Managing order holds
- Collaborating across departments to resolve complex accounts
- Using various ERP systems and collection software to track activities and maintain accurate records
- Meeting service level agreements
Requirements
- Preferred Fields of Study: Finance, Accounting, Economics, Business Administration or related field
- Professional certifications in credit management (e.g., ICM) are advantageous
- Fluency in English required; proficiency in Portuguese language is highly valued
- Strong proficiency in Microsoft Office suite, particularly Excel and Outlook
- Experience with ERP systems (SAP, Oracle, JD Edwards) and collection software (CForia, GetPaid)
- Excellent verbal and written communication skills for customer negotiations
- Strong analytical and problem-solving abilities
- Proven attention to detail and high degree of accuracy
- Ability to adapt to changing priorities
- Experience in shared service centers preferred
- Strong organizational and time management skills
- Ability to meet deadlines and handle multiple priorities
- Strong customer service orientation and professional demeanor
- Experience in financial statement analysis and credit risk assessment
- Knowledge of Sarbanes-Oxley requirements and internal controls
- Ability to work independently and as part of a team
- Previous experience in troubleshooting and resolving transactional issues