Looking for Experienced ServiceNow Architect Contractor
Employer · Sofigate
Systems analystSoftware developerApplications developerFlexibleBudapest
Sofigate is looking for an experienced ServiceNow Architect to join the largest team of senior ServiceNow technology experts in Hungary. You will work closely with customers to understand their business challenges, identify opportunities and turn ideas into practical, scalable solutions.
Tasks
- Work closely with customer business stakeholders, platform owners and technical teams to understand requirements and translate them into practical solutions.
- Design and guide scalable ServiceNow solutions based on platform best practices, long-term maintainability and customer business needs.
- Provide architectural and technical guidance to development and delivery teams, supporting solution design, implementation, troubleshooting and testing.
- Understand and advise on ServiceNow capabilities across different modules, identify synergies and recommend opportunities for further platform adoption.
- Proactively identify improvement opportunities, challenge existing approaches when appropriate and explain the business and technical reasoning behind recommendations.
- Support the development of customer ServiceNow roadmaps, considering current needs, future opportunities, integrations and overall platform architecture.
- Explore opportunities to leverage AI, automation and emerging ServiceNow capabilities to improve customer processes and business outcomes.
- Stay up to date with ServiceNow releases, new capabilities, platform developments and relevant technology trends.
- Support and continuously improve customers' existing ServiceNow environments, ensuring solution quality, consistency and sustainable platform development.
Conditions & benefits
Flexible working conditionsFlexible working hours and the ability to work from anywhere.Competitive compensationPackages that beat the Hungarian market with opportunities for both employees and contractors.Independent work within a supportive senior teamCollaborative and supportive work environment with a close-knit team.Nordic working environmentNordic working culture of fairness, equality, and trust.
Requirements
- 5+ years of experience working with ServiceNow, preferably in architecture, solution consulting or senior technical roles.
- Broad understanding of the ServiceNow platform, its modules, capabilities and how they work together.
- Ability to understand business needs and translate them into scalable, sustainable ServiceNow solutions.
- Strong technical understanding, analytical thinking and problem-solving skills.
- Confidence to advise and constructively challenge customers, explain recommendations and guide decision-making.
- Ability to see the bigger picture, identify improvement opportunities and support long-term platform development.
- Experience in solution design, technical guidance, testing and quality assurance.
- Understanding of AI, LLMs and their potential applications in ServiceNow, or a strong interest and willingness to develop expertise in this area.
- Passion for business technology, innovation and creating measurable customer value.
- A proactive, self-driven attitude with the ability to work independently and collaboratively.
- Strong communication skills and confidence working with both business and technical stakeholders.
- Fluency in English.