Inside Sales Team Leader
Employer · Computacenter
Sales and marketing manager
Office and call centre supervisor
IT sales representativeFlexibleFull-timeMealsBudapest
Joining our ever-growing Inside Sales team in Budapest offers you the chance to explore new business models, enhance your skills, and contribute to improving our services. With numerous future opportunities, this role provides a fantastic pathway to build a long-term career at Computacenter.
Tasks
- Direct people management responsibilities
- Organise daily business within the team
- Participate in supplier focused meetings and drive improvement
- Operate as a contact person for own team members (Ex.: process questions, escalations or projects etc.)
- Control relevant costs lines to meet budgetary requirements
- Establish internal/external communication (management meetings, 121s, meeting with stakeholders etc.)
- Handle escalations
- Participate to the setting of team-related annual targets / KPIs and cascade them
- Ensure the implementation of process changes requested by management
- Ensure compliance with and monitor existing processes at the best possible cost/benefit conditions
- Support in identifying and supporting process improvements
- Take part in projects/programmes.
Conditions & benefits
Professional and personal developmentClear structure depending on taking the lead of your own careerGlobal structure and diverse atmosphereWorking in a global structure in a fun and diverse atmosphere with a flat management structure.Flexible office scheduleStable workplace with a flexible office schedule due to hybrid working.TrainingLanguage courses, soft skills training and talent programmes.Medicare and cafeteria benefitsMedicare private health care package and cafeteria benefits (yearly gross 500 000 HUF and after the first year spent within the company, it grows to gross 780 000 HUF).
Requirements
- At least 3 years of professional experience in similar environment
- Fluent in English (Additional French or German would be an advantage)
- People management experience (if you also have project management that's an advantage)
- Demonstrate a detailed knowledge of and understand the direction of change in the marketplace, industry, consumer preferences, and relevant stakeholders
- Good process understanding for day-to-day business, encourage the following of standard processes, and make significant efforts to improve processes
- Good time management skills, work independently and solution-oriented, and have good self-organization
- Good at problem-solving and decision-making
- High level of cost awareness
- Customer & goal-oriented work style
- Very good oral and written communication skills
- High ability to work under pressure, even in stressful situations
- Proficient in MS Office applications.