Application Operations Specialist – 2nd level
Employer · Lufthansa Systems Hungária
Data centre operator
System administratorHelp desk technician2 shiftsNightFlexibleFull-timeBudapest
Join us in managing and evolving Microsoft 365, Active Directory, and identity services that support airline operations worldwide. We work in a dynamic, international environment where learning is encouraged, teamwork is essential, and every day brings new challenges worth solving.
Tasks
- Ensuring high availability and stable operations.
- Monitoring systems and handling alerts.
- Opening, managing and coordinating incidents.
- Executing planned maintenance tasks.
- Keeping contact with providers and internal technical teams.
- Troubleshooting application issues and outages using documentation.
- Resolving simple service requests from customers.
- Participating in calls during outages to support recovery.
Conditions & benefits
Financial benefitsOutstanding amount of cafeteria, referral reward and team or individual reward based on your accomplishments.HealthcareCorporate health insurance package at one of the largest private healthcare providers with nationwide coverage.Professional developmentCarefully designed career paths, with the appropriate training courses and projects to accomplish your aims such as language courses, tech talks and trainings.Travel discountsLufthansa Group flight ticket discounts.
Requirements
- Want to provide professional, high-quality support in a 24/7 shift environment (12-hour shifts) -- working hybrid and home office.
- Are able to work in a 12-hour shift schedule.
- Have experience in these technologies (at least in one field): Microsoft 365 administration, Windows Server administration, Active Directory Domain Services, Cloud operation.
- Have experience with ITSM Tools (ServiceNow, Jira).
- Have experience in application operation.
- Can speak and write in English confidently.