Client Solutions Manager - Spotify
721,513 – 721,514 Ft / monthBrutto
Employer · Aleph
Budapest
Aleph is looking for a Client Solutions Manager in Budapest to act as the main contact for strategic advertisers and agencies running campaigns on Spotify. You will help clients plan, launch, and optimize audio, video, and display ads while owning the growth of their Spotify investment. Working collaboratively across sales, ad operations, and product teams, you will be the voice of the client and ensure measurable results and long-term growth.
Tasks
- Manage and cultivate relationships with existing business clients in the CEE region.
- Contribute to scalable account management operations for existing accounts by continuously proposing solutions that meet client objectives and grow Aleph's revenue through upselling.
- Provide regular, proactive communication between clients and internal teams, represent the team with confidence and set clear client expectations.
- Turn client feedback into input for the product and operations teams.
- Resolve client issues efficiently and tactfully, and support solutions that prevent future problems.
- Serve as a subject matter expert for clients and colleagues.
- Advise, consult and help improve organisational effectiveness.
- Work closely with cross-functional project teams to keep your product knowledge current.
- Make sure all sales activities, including sales meetings and pipeline, are recorded in the CRM tool.
Conditions & benefits
Performance-based variable componentPaid quarterly in addition to the base salary.Hybrid setup2 to 3 days per week in our Budapest office.Permanent contractStability at a global digital advertising company.
Requirements
- Around 2 to 3 years of experience in account management, client success or media sales, ideally in digital advertising, performance marketing or adtech.
- Working knowledge of digital advertising platforms, including campaign setup, measurement and optimization.
- A track record of onboarding clients and growing existing accounts through consultative upselling.
- Comfort working with sales targets, pipeline and CRM tools.
- Clear, confident communication and strong stakeholder management, with the ability to set expectations and resolve issues calmly.
- An analytical mindset: you read campaign performance data and turn it into practical recommendations.
- Fluent Hungarian and English, written and spoken.
- A collaborative approach to working with product, operations and sales colleagues.