Benefits Operations Analyst
489,856 – 705,194 Ft / month
Employer · Citigroup
HR assistant
HR specialist
Payroll clerkFlexibleFull-timeBudapest
By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Join Citi's Human Resources (HR) Team as a Benefits Operations Analyst.
Tasks
- Manage all benefits and T&A related data /administration during employee lifecycle from enrollment to disenrollment for different countries including data entry, document distribution, payroll inputs and reporting along with ad hoc tasks
- Invoice processing, validation and payment registration in the system
- Act as key contact person with benefit vendors, act as the bridge between the organization, the employees and the benefits providers, ensure timely reporting and payment to benefit vendors and excellent customer service for employees
- Effectively solve complex employee inquiries and escalations with appropriate support from SMEs, support stakeholders' requests
- Collaborate with the HR Benefits team to implement changes in country benefits, participate in implementation efforts and participate in transition and reengineering projects on a country/regional/global level along with other projects
- Ensure process documentation is up to date, drive simplification and enhance effectiveness measures through continuous improvement, also focusing on preventing any gaps in the processes and compliance with internal controls
Conditions & benefits
Cafeteria ProgramHome Office AllowanceFor colleagues working in hybrid work modelsPaid Parental Leave ProgramMaternity and paternity leavePrivate Medical Care ProgramOnsite medical rooms at our officesPension Plan ContributionTo voluntary pension fundGroup Life InsuranceEmployee Assistance Program
Requirements
- Previous relevant experience preferred
- Proficient in Microsoft Office
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills in English
- Bachelor's degree/University degree or equivalent experience
- Previous experience using AI-powered tools or digital technologies.