Change Management Manager
Employer · Innopay
Business analyst
Software testerSystems analystFlexibleFull-timeBudapest
We believe that aligning business goals and IT capabilities creates real value. Now we are looking for a Change Management Manager in our team who will bridge the gap between business and IT.
Tasks
- Ensuring efficient testing processes and their scheduling, meeting deadlines
- Full coordination of partner onboarding
- Making proposals to improve service quality
- Developing test strategies and plans based on testing goals and requirements
- Analyzing and evaluating test results to identify bugs and deficiencies
- Continuous communication and collaboration with business area professionals and IT-designated leads during the testing process
- Effective management of testing tools and automation to optimize testing processes
- Defining and managing customer expectations, tracking changes in customer needs
- Continuous customer communication, liaison on business issues, project challenges, and modifications
- Organizing and conducting quarterly partner meetings. Collecting topics to discuss from IT and business areas
- Schema compliance check, including verification of EAM request operations, status message handling, reporting obligations, and email notification responses. Detailed investigation and action in case of malfunction, monthly management report on non-compliance
- External and internal communication in accordance with applicable regulations
- Handling and answering partner inquiries, defining system-related business needs if necessary
Conditions & benefits
Diverse, technology-driven business projectsProfessional development opportunities, learning new technologiesA supportive, open, and innovative teamStartup environmentFlexible working hoursHybrid work schedule3 days in the office and 2 days Home Office per week
Requirements
- Higher education in a relevant field
- Min. 5 years of professional experience in a similar role
- Experience in the IT field, knowledge of banking operations
- Knowledge of testing methodologies
- Excellent communication skills (open, assertive)
- Accurate, precise work, strong prioritization skills
- Good organizational skills, managerial attitude
- Supportive, coaching mindset
- Flexibility, adaptability to change
- Ability to cooperate
- Cost-effective mindset
- Disciplined behavior strictly adhering to corporate values