Inside Sales Representative
Employer · Lenovo
Budapest
Lenovo is a global technology powerhouse serving millions of customers every day in 180 markets. We are seeking an Inside Sales Representative to interlock with assigned sales reps, process quotes and renewals, manage contracts, and support overall sales productivity.
Tasks
- Interlock with assigned Sales Reps to process quotes and quote renewals, aligning the quantities and prices, and manage them through the approval process
- Prepare competitive analysis and technical specifications based on knowledge of our competitor's product portfolio
- IT market experience and knowledge of other PC manufacturers portfolio is preferred
- Deep knowledge of Lenovo products and portfolio to be able to select best fitting offers and configurations in a competitive situation
- Onboarding of new tasks tools to help to increase sales facing time
- Define efficiencies in our processes and tools and implement them
- Contract management (creation, validation, maintenance, etc.)
- Interlock with functional teams (pricing team, logistics, CF, COR team)
- Interlock with finance regarding approvals and credit note creation for returned goods
- Support of other administrative tasks related to ad-hoc tasks to assist sales productivity
- Escalations and prioritization with aligned functions as Pricing, Supply Chain, Product management, Service Delivery, Finance
- Business Partner/End Customer Support: Act as a single point of contact for selected BPs and End customers on some pre and post sales queries related to validity of products on contracts, ordering, logistics services related questions
- Provide regular forecasting and reporting (pipeline, quarterly performance, business planning vs. target) and participate in weekly team meetings to share best practices
Conditions & benefits
Meal AllowanceEmployee Referral BonusAYCM Sport Pass MembershipWell-Being AllowanceLong Service AwardsEmployee Assistance ProgramFor health, legal financial consultancyInternal E-learning Development Platform Available for Employees
Requirements
- Minimum 3 year working experience in similar position and/or proven track of succeeding in the role
- Fluent English (spoken and written) is a must
- Fluent Hungarian language is a must
- Ability to work with various software packages (MS Office) -- Advanced
- Experience with Sales processes and back-office administration- nice to have
- Good communication skills
- Teamwork, entrepreneurship Behaviour and task oriented Behaviour is a must
- Customer facing skills (both by phone and e-mail), Customer Satisfaction and Customer Escalation Management
- Ability to adapt to cultural differences
- Ability to work independently
- Ability to quickly grasp complex systems, procedures
- Proactivity and willingness to do more