Systems Analyst
Employer · PHOENIX Pharma Gyógyszerkereskedelmi Zrt.
Business analystFull-timeTransportFót
One of Hungary's largest pharmaceutical distributors ensures uninterrupted medicine supply with nearly 700 employees across six logistics sites nationwide. We are looking for a new colleague to join our expanding IT team as a systems analyst.
Tasks
- Gathering and analyzing business requirements for CRM and customer relationship systems and translating them into technical requirements
- Creating functional specifications, system designs, and other development documentation
- Supporting the development and optimization of CRM processes (sales, marketing, customer management, customer service)
- Designing and specifying integrations between CRM, ERP, data warehouses, e-commerce, and other corporate systems
- Working closely with business areas, developers, architects, and external partners to ensure successful implementation
- Providing professional support for development, coordinating testing processes, analyzing system errors, and developing solutions
- Supporting compliance with architectural guidelines and corporate standards throughout the entire development lifecycle
Conditions & benefits
Value-creating tasks that ensure professional development at a market-leading, international corporate groupWe offer a long-term job opportunity in a stable industryWe offer a motivating base salary and an annual bonusYou can join a stable, supportive teamWe strengthen the cohesive atmosphere at company events and team buildingsWe provide fruit days, coffee, and tea for our employees every weekWe provide a company bus and free parkingWe offer remote work (Home office) opportunitiesYou can benefit from employee discounts at our partners
Requirements
- Higher education in IT or a technical field
- At least 3-5 years of experience in a systems analyst role
- Experience in the design, development, or implementation of CRM systems (Dynamics 365, Salesforce, SAP CX, or similar)
- Knowledge of SQL and relational data modeling
- Knowledge of REST API, JSON, XML, web services, and integration solutions
- Practical use of UML, BPMN, or other modeling tools
- Knowledge of requirements management and specification methodologies
- Good communication and collaboration skills
- Communicative English language skills (spoken and written)
- Precision and attention to detail
- Ability to manage multiple projects in parallel