EU Warranty Consulting, Auditing, Training and Field Ops Manager
Employer · Ford Magyarország
Department managerOther professional services manager
Sales and marketing managerFull-timeMealsSzentendre
Ford Business Solutions is looking for a EU Warranty Consulting, Auditing, Training and Field Ops Manager to join our Ford Customer Service Team in our Szentendre office. The Warranty Consulting, Auditing, Training and Field Operations Manager is responsible for leading warranty consulting, audit, training, and field operations activities within Global Claims Operations.
Tasks
- Lead warranty consulting, audit, training, and field operations functions.
- Ensure compliance with warranty policies, regulations, and governance requirements.
- Drive continuous improvement and risk mitigation initiatives across warranty operations.
- Lead and develop high-performing teams, suppliers, and business partners.
- Establish and maintain audit, consulting, and training strategies that support organizational objectives.
- Partner with cross-functional stakeholders to improve operational effectiveness and customer outcomes.
- Oversee field operations, policy administration, and business reporting processes.
- Manage budgets, resources, and strategic priorities to deliver business results.
Conditions & benefits
Hybrid working model4 days on-site/weekCompany CarCafeteria -- Benefits packageCar purchase and test drive discountsDiscount for used car purchase and chance to try recent models during test driving days
Requirements
- University / College degree in Engineering, Finance, Accounting, Business Administration or any related field.
- Collaboration with cross-functional teams and project management.
- Excellent written and spoken English is essential. Proficiency in other EU languages is a plus.
- Proficient use of Microsoft 365 tools and the ability to analyze data are basic requirements.