Infrastructure Engineering Specialist
Employer · BT Group
System administratorNetwork engineer
Data centre operatorFull-timeBudapest
BT International is transforming the way we operate, evolving from traditional network operations to a modern Site Reliability Engineering (SRE) and Platform Operations model. As an IT Infrastructure Engineering Specialist, you will help operate and continuously improve BT International's critical infrastructure platforms across on-premises and cloud environments.
Tasks
- Support and improve BT International's critical infrastructure platforms across on-premises, VMware, Azure and AWS environments.
- Monitor, maintain and optimise platform availability, performance and security to deliver reliable customer services.
- Investigate and resolve incidents, lead service restoration activities, and support problem management to prevent recurring issues.
- Drive automation and continuous improvement through scripting, tooling and operational best practices.
- Collaborate with engineering, product, supplier and operational teams to improve platform resilience, observability and operational readiness.
- Support infrastructure projects, platform upgrades and technology transformation initiatives as BT International continues its journey towards a modern Platform Operations and Site Reliability Engineering (SRE) model.
- Create and maintain operational documentation, standards and technical knowledge to support service excellence and operational efficiency.
Requirements
- Experience supporting enterprise-scale Windows Server and VMware environments.
- Knowledge of Microsoft Azure and/or Amazon Web Services (AWS) platforms.
- Strong understanding of infrastructure, virtualisation, networking and cloud technologies.
- Experience managing incidents, problem resolution and service restoration within a 24x7 operational environment.
- Experience with automation and scripting using PowerShell, Python or similar technologies.
- Strong troubleshooting and analytical skills, with the ability to resolve complex technical issues.
- Understanding of infrastructure security, patching, vulnerability management and compliance controls.
- Excellent communication and stakeholder management skills, with the ability to work across technical and business teams.
- A customer-focused mindset with a passion for reliability, continuous improvement and operational excellence.