Customer Quality Engineer
Employer · Stanley Electric Hungary Kft
Gyöngyös
Stanley is one of the world's leading lighting equipment manufacturers. It established its first and so far only European production plant in Hungary. The profile of the domestic unit is the production of car lamps for the plants of Japanese car manufacturing companies.
Tasks
- Handling and coordinating customer complaints from receipt to closure.
- Tracking 8D processes, root cause analyses, and corrective actions.
- Maintaining contact with customers and internal departments on quality issues.
- Professional support for customer audits and visits.
- Analyzing quality metrics, preparing reports, and developing improvement proposals.
- Quality support for new product introduction projects (APQP/PPAP).
- Managing quality documentation and participating in continuous improvement projects.