Technical Support Specialist (German)
Via agency · Karrier Hungária
Help desk technician
Contact centre agentFull-timeBudapest
Ready to kick-start your IT career and take your first step into the tech world? Join an international team, put your German language skills to use, and discover the world of IT support --- no previous experience needed, just a willingness to learn!
Tasks
- Provide day-to-day IT assistance, supporting users overcome technical challenges.
- Support users across multiple communication channels (phone, email, and chat).
- Analyze and troubleshoot technical problems involving hardware, software, and network connectivity, delivering reliable solutions.
Conditions & benefits
14-week on-site training in District 11, followed by hybrid workModern office environmentHome office allowanceLanguage allowancePremium private health insuranceAttractive cafeteria packageFriendly, international team
Requirements
- Previous experience in IT support/helpdesk or customer-facing roles.
- No prior IT experience is required. Career starters are welcome!
- Confident in German and comfortable communicating in English.
- Able to communicate clearly, build positive relationships, and assist others effectively.