Customer Service Representative
683,066 – 1,024,600 Ft / monthBrutto
Employer · Medtronic
Enquiry clerkContact centre agent
Office clerkDaytimeFull-timeTemporaryBudapest
Medtronic is a global leader in healthcare technology. Join Medtronic's Customer Care team as a Customer Service Representative and help improve the lives of millions of patients through innovative medical technologies. The position is a full-time role located in Budapest, Hungary, with working hours from Monday to Friday, 8:00 to 16:30. The contract is fixed-term, running until the end of 2027.
Tasks
- Receives orders via email or other channels.
- Manages order entry responsibility in SAP, executes relevant follow-up on open orders.
- May manage web-based ordering.
- Executes all product movement-related transactions in SAP.
- Answers customer queries over email and telephone.
- Interprets and clarifies customer orders for the shipping department.
- Connects customers to appropriate support or field staff.
- Handles customer complaints along with their registration in the relevant systems.
- Issues invoices and corrective documents where necessary.