German-speaking Customer Service Representative (m/w/d) - PÉCS
3,000 – 4,500 Ft / hourBrutto
Via agency · Enigma Corporation
Contact centre agentEnquiry clerkFlexibleFull-timePart-timeTransportMealsPécs, Rákóczi út 60
Speak German? Then apply as a German-speaking customer service representative in Pécs, no experience needed! Modern AI tools will help you in your daily work while you support customers via phone and email across various industries (banking, telecommunications, online stores, etc.).
Tasks
- Handle customer requests and inquiries for your assigned area
- Find solutions even in challenging situations
- Communicate with customers in a friendly and partner-like manner by phone and in writing
- Forward complex inquiries to the relevant department
- Document customer communications in the database
- Use modern tools to work more efficiently
Conditions & benefits
Indefinite employment contractFull-time or part-time employmentAt least 20 hours per week, tailored to your needs.Work from homeOpportunity to work from home on specified days after the onboarding period.Salary and benefitsFixed hourly wage, attractive bonus, cafeteria, and travel allowance.Training and developmentIntensive, full-time training, regular coaching, workshops, and further training.
Requirements
- Very good German language skills (C1 level) spoken and written
- Excellent persuasive skills and empathy
- Willingness to work from the Pécs office
- Flexibility regarding work schedule
- Confident computer skills