Specialist, Legal Response Team
Employer · OKX
Legal specialistLegal assistant
Enquiry clerk2 shiftsFull-timeBudapest
You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant parties within a stipulated time-frame.
Tasks
- Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.
- Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate.
- Maintaining a working knowledge of company products to effectively communicate with external stakeholders.
- Creating and maintaining strong relationships with company partners and external stakeholders.
- Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
- Support the enhancement of our team function.
- Manage or participate in specific projects which may arise from time to time.
Conditions & benefits
Competitive remuneration packageBasic Salary Yearly BonusesMonthly Team BuildingExcellent prospects for growth and promotionWe provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.Employee engagementRecognition and appreciation program.Multinational working environmentAdvance your career by interacting with individuals from various backgrounds, cultures, and nations.
Requirements
- A degree in law / compliance / a related field which demonstrates critical thinking.
- Proficiency in English plus at least one additional EU language (spoken and written).
- Experience in a legal related role or customer service.
- Excellent communication and writing skills, and is detailed-oriented.
- Ability to work independently and as part of a team.
- Comfortable working in a fast-paced, dynamic environment with changing priorities.
- Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
- Solutions mindset: passionate to find the right solution and resolve the issue.
- Excellent time management: ability to multi-task to solve issues while managing time.
- Quick learner: ability to ramp up quickly and act on feedback constructively.
- Willingly to work on a rotational shift.