QC Team Lead – Budapest
Employer · greehill
Budapest
As QC Team Lead, you will lead a small, focused team of greehill's QC function, including support. You will ensure that data delivered through our production workflows meets quality standards, project requirements and client expectations. Your primary objective will be to build a scalable, AI-native QC system that allows production volume to grow without a proportional increase in manual quality control.
Tasks
- Lead and develop the three-person QC function, including workload planning, prioritization and performance management.
- Define daily and weekly QC priorities based on project deadlines, production capacity and quality risk.
- Train and coach QC specialists, set clear expectations for quality and productivity, and build resilience through cross-training and documented working practices.
- Own the end-to-end QC process for greehill's data-production workflows.
- Design and implement an AI-native QC system embedded in the production flow.
- Establish and maintain QC KPIs, quality dashboards and a consistent defect taxonomy.
- Develop and maintain QC SOPs, checklists, quality standards and corrective-action processes.
Requirements
- 3 years of experience in Quality Control, Quality Assurance, Data Quality, Operations or a related field.
- Proven experience leading a small QC, QA, data-quality or operations team.
- Experience working as a hands-on lead who combines people management with individual delivery.
- Demonstrated success improving measurable quality outcomes in a production environment.
- Experience designing or implementing automated QC, data-validation or exception-handling workflows.
- Practical experience analyzing data with SQL, Python or comparable tools.
- Experience working with large datasets and identifying patterns in quality issues.
- Experience creating and improving SOPs, quality standards and operational processes.
- Experience investigating systemic defects and implementing corrective and preventive actions.
- Ability to prioritize quality issues based on business and client impact.
- Strong communication skills and ability to work across technical and operational teams.