WMS Super User - East (f/m)

Tasks

• Serve as the primary interface between Operations and IT for all WMS-related matters.
• Support the execution of DP World's global WMS strategy and warehouse system roadmap.
• Act as a subject matter expert for strategic WMS platforms (e.g., Manhattan, Blue Yonder, SAP, Infor, Mantis, WiaB, CWMS).
• Support new business implementations, WMS migrations, and legacy system replacement projects.
• Analyze operational processes and recommend the most suitable WMS solutions and functionalities.
• Coordinate testing, system upgrades, releases, and patches.
• Provide first-line support for operational teams and resolve WMS-related issues.
• Work closely with Operations, IT, Solutions Design, Launch, Innovation, BI, and Business Development teams.
• Gather and communicate enhancement requests and best practices to the Global WMS Centre of Excellence.
• Support customer meetings, presentations, and solution discussions when required.

Conditions & benefits

Requirements

• Bachelor's or Master's degree in Logistics, Information Technology, Supply Chain, or a related field.
• Minimum 5 years of experience in Warehouse Management Systems and Contract Logistics.
• Strong knowledge of warehouse operations and WMS platforms.
• Proven experience in WMS implementations and system migrations.
• Understanding of warehouse processes, data flows, system logic, and operational reporting.
• Excellent communication and presentation skills.
• Detail-oriented with a focus on process accuracy.
• Ability to influence stakeholders and drive change.
• Comfortable working independently and across multicultural teams.
• Ability to train, coach, and support operational teams.
• Fluent English and German are required; additional languages, especially Dutch or French, are an advantage.