Service Advisor specialised for the crash repair
Employer · Scania Magyarország
Appraiser, loss adjuster
Enquiry clerk
Office clerk2 shifts3 shiftsFull-timeTransportBudapest District XV, Városkapu utca 4
We are looking for a Crash Repair Service Advisor in Budapest. You will connect our customers, insurance companies and workshop. With us, the claims process goes beyond the initial damage assessment: you will coordinate each case from arranging the repair through invoicing and vehicle handover.
Tasks
- Collecting and documenting information about vehicles brought in for repair, as well as the details required for each claim.
- Coordinating with customers, insurance companies and service colleagues.
- Opening and managing repair orders, and working with colleagues to organise the workshop requirements.
- Monitoring repair progress and keeping customers informed about key steps and any changes.
- Checking claims documentation and repair invoices, then submitting them to insurance companies.
- Tracking invoice payments and following up as needed.
- Coordinating and administering the handover of repaired vehicles to customers.
- Contributing to the improvement of claims handling processes and ensuring compliance with relevant requirements.
Conditions & benefits
Competitive base salary and performance-based bonusCommuting cost reimbursementSports allowanceSupport for back-to-school expenses, childbirth and funeral costsEmployee referral bonusLong-service award after 5 years of employmentThe opportunity to visit a Scania factory in Sweden through our loyalty programmeA stable international company and a modern working environmentLong-term professional development and career opportunities
Requirements
- At least secondary education.
- Experience in a technical, service or insurance environment.
- Basic knowledge of vehicle mechanics.
- User-level MS Office skills.
- Accuracy, the ability to work independently and good organisational skills.
- Effective time management and the ability to meet deadlines.
- Confident and courteous communication with customers and business partners.
- Category B driving licence.