Financial Crime Investigator
Employer · Morgan Stanley
Detective
Financial analyst
Legal specialistFull-timeBudapest
Join Morgan Stanley's U.S. Banks Non-Financial Risk team in Budapest and put your investigative skills to work on cases that matter. In this role, you'll review customer complaints, lending activities, account transactions, and conduct-related matters, helping ensure fair outcomes for customers while strengthening controls across the bank.
Tasks
- Investigate customer complaints, lending issues, account activity, and conduct-related concerns
- Review customer records, transactions, servicing systems, call recordings, and supporting documentation
- Analyze evidence from multiple sources and make balanced, well-supported decisions
- Identify root causes, operational gaps, emerging risks, and control weaknesses
- Prepare clear investigation summaries and responses for customers, regulators, and stakeholders
- Escalate potential regulatory, legal, conduct, or systemic concerns
- Contribute to process improvements that enhance customer outcomes and strengthen controls
- Support the use of technology and AI to improve investigations and case management
Conditions & benefits
Career growthGrow your career in an international environment that values curiosity, ownership, and professional development.Global exposurePartner with global teams across Compliance, Legal, Risk, and Operations.Flexible workMorgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements.
Requirements
- 4--8 years of experience in Fraud Investigations, Financial Crime, AML/KYC, Transaction Monitoring, Consumer Banking, Lending Operations, Credit Risk, Compliance, Internal Audit, Complaints Handling, or Regulatory Investigations
- Strong knowledge of banking, lending, credit products, or customer account lifecycles
- Excellent investigative and analytical skills
- Ability to assess facts objectively and make evidence-based decisions
- Strong written communication and documentation skills
- Sound judgment and confidence handling sensitive or complex cases
- Ability to manage multiple investigations while maintaining high quality standards
- Strong attention to detail and a naturally curious mindset