Danish Speaking Customer Service Agent
520,000 – 600,000 Ft / monthBrutto
Via agency · Cross Border Talents
Contact centre agentEnquiry clerkFlexibleWeekendFull-timeHousingTransportRemote
Imagine logging off for the day and heading out for a walk by the Mediterranean. This remote role lets you build a life in Greece while using your Danish to help customers with everyday questions about orders, accounts, and payments.
Tasks
- Support Danish-speaking customers by phone, email, and chat.
- Help customers with product questions, account access, payments, and technical issues.
- Assist with deliveries, refunds, repairs, and claims.
- Track cases in the CRM, keep clear records, and escalate complex issues when needed.
- Follow service procedures and meet quality standards.
Conditions & benefits
Performance bonusAvailable on selected projects and based on meeting performance targets.Relocation PackageFlight ticket, airport pickup, four weeks of hotel accommodation, and coverage of the real estate agency fee.Training & DevelopmentStructured onboarding and training with an international customer service team, and opportunities for professional development.SupportTransportation and employee well-being support on selected projects.
Requirements
- Danish at C1 level or higher, both written and spoken.
- English at B2 level or higher for training and internal communication. Some projects require C1.
- Strong listening and communication skills and a practical approach to solving problems.
- Confidence using computers, CRM systems, and other digital tools.
- The legal right to work in Greece. Visa sponsorship is unavailable for this role.