Overseas After-Sales Manager
Via agency · Infotree Global Solutions
Electrical engineerElectronics engineer
Technical sales representativeFull-timeBudapest
Are you an experienced technical support engineer or FAE ready to take the next step into a high-impact leadership role? We are seeking an After-Sales Technical Support Lead to bridge headquarters R&D with local European operations. In this role, you will lead the regional technical service strategy, oversee critical utility-scale and commercial energy storage projects, and act as the primary technical partner for high-profile clients across Europe.
Tasks
- Lead the after-sales technical service team, managing complex product failures and providing rapid, high-level support for field issues.
- Deliver expert technical guidance, hands-on training, and commissioning support to customers during installation and routine operations.
- Gather field intelligence, customer requirements, and product telemetry to guide R&D for continuous hardware and software improvements.
- Lead quality analysis reviews, coordinate the return and investigation of faulty components, and test newly engineered fixes.
- Support sales teams with technical pre/post-sales insight, deliver internal team training, and maintain up-to-date user manuals and field installation guides.
Conditions & benefits
High Growth PotentialPioneer the European expansion of an international clean-tech leader.Cutting-Edge TechWork directly with state-of-the-art super-fast charging networks and advanced grid-scale energy storage solutions.Competitive PackageAttractive salary, performance bonuses, and career development opportunities within a booming global industry.
Requirements
- Bachelor's degree or higher in Electrical Engineering, Electronics, or a related STEM field.
- 3 years in Field Application Engineering (FAE) or technical after-sales support within Energy Storage (BESS), Photovoltaics (PV), or Power Electronics.
- Demonstrated experience leading project teams or mentoring field engineers.
- Professional working proficiency in English (additional European or Asian languages are a strong plus).
- Outstanding client-facing skills, structured presentation abilities, and a solution-oriented mindset under pressure.