CRM and Commercial Data Analyst
Employer · PosPartner Zrt.
Business analyst
Systems analyst
Marketing specialistFull-timeBudapest
In our Marketing Lab CRM & Data team, we are looking for an analyst who will ensure that our sales and customer data is accurate, reliable, and actionable, and who skillfully and consciously uses AI tools to automate repetitive tasks.
Tasks
- Maintaining data in the CRM system and during sales and customer relationship activities, resolving duplicate, incomplete, or incorrect records, data cleansing, and preparing data imports and mass updates.
- Creating and maintaining sales and process efficiency reports and dashboards (pipeline, goal achievement, lead times, conversion rates, bottlenecks).
- Interpreting data, preparing summaries and recommendations for management and related departments.
- Assembling databases for marketing and sales campaigns, segmenting the customer base taking into account consents and unsubscribes, and feeding campaign results back into the CRM.
- Regular calculation of sales staff variable pay (commission, bonuses) based on CRM data, reconciling data with relevant departments, and investigating discrepancies and complaints.
- Automating repetitive tasks, involving AI tools in data analysis, reporting, and data cleaning, and participating in the development of AI-based monitoring systems (bots).
- Verifying AI-generated results, ensuring their accuracy and reliability.
- Assessing and fulfilling data and reporting needs in sales, marketing, and customer service.
Conditions & benefits
An environment actively using AIwhere you can automate routine tasks and focus your energy on analysis.Competitive compensation packageA dynamically growing fintech group of companies and a competitive benefits package.Home Office1-2 days Home Office per week
Requirements
- A precise, structurally minded colleague who is confident working with large volumes of data.
- 2-3 years of experience in CRM systems, data maintenance, and reporting (knowledge of Zoho CRM is an advantage).
- Proficient use of Excel and knowledge of reporting tools.
- Openness and experience in using AI tools and process automation.
- Knowledge of GDPR and regulations regarding marketing communications.
- Discretion, as you will be working with confidential sales and payroll data.