ServiceNow Developer (m/w/d)
Employer · Deutsche Telekom
Applications developerSoftware developerSystems analystFull-timeSzeged
As a ServiceNow Developer, your main responsibility is to implement requirements and user stories within the ServiceNow platform while ensuring that ServiceNow out-of-the-box recommendations and industry best practices are applied. You will work closely with the Solution/Technical Architect to ensure that the solution is technically feasible and delivers real, measurable value to the customer.
Tasks
- Creation and implementation of end-to-end solutions for customers, implementation of requirements through technical architecture taking into account process design, ServiceNow Technical Best Practices and standards
- Definition and implementation of technical solutions aligned with the customer's business problems
- Work on planning complex service engagements typically involving multiple ServiceNow products and complex integrations with customer applications/systems
- Participation in Agile Ceremonies, evaluation and estimation of requirements as well as recommendations on proposed solutions
- Assuming responsibility for coding, testing, debugging and creation of technical documentation
- Understanding business requirements, regular consultation with relevant stakeholders and business analysts
- Work with multiple complex systems across a broad scope, taking responsibility for interface/integration implementation tasks
- Support in creating offers and concepts for IT migrations and assistance with transition projects
- Building a trusting relationship with key project stakeholders and guiding them towards adopting the best solution
- Extensive technical/economic knowledge of the business area in which you work
Conditions & benefits
International TeamBecome part of an experienced international ServiceNow team working on consulting and implementation projects.Remote WorkDue to European tax regulations, the option for remote work is only available within Hungary.
Requirements
- At least 3 years of experience in developing ServiceNow applications in a multinational environment for large enterprises
- Comprehensive knowledge of the main functions and solutions of the ServiceNow platform
- Comprehensive knowledge of ServiceNow out-of-the-box features
- ServiceNow Certified System Administration (CSA) certification
- Ability to work in an international environment with local and international teams
- Understanding of the CMDB/CSDM data model
- Understanding of best practices for data integration and ServiceNow ETL framework (e.g. APIs, Import Sets, Transform Maps etc.)
- Understanding of MID Server Management and best practices for server/network connectivity
- Experience in at least two ServiceNow applications (e.g. ITSM, ITOM, SPM, HRSD or others)
- Experience in implementing solutions using the Agile/Scrum methodology
- Experience in the design and implementation of IT and non-IT-related process workflows and procedures (preferably in the ITSM area)
- Experience in interface design and implementation with web services (REST, SOAP, JSON)
- Experience with programming languages, databases and scripting, especially in JavaScript and AngularJS
- Experience in developing custom applications
- Strong oral communication skills in business English and Hungarian
- Strong written communication skills in business English and Hungarian