Chief of Business Solutions and Innovation, P5, Fixed Term Position, UNICEF Global Shared Services Centre (GSSC), Budapest, Hungary (Not for Hungarian nationals), #120327

Employer · Unicef

Strategy managerIT managerDepartment managerFull-time

Budapest

The GSSC Office is looking for a Chief of Business Solutions and Innovation who leads Business Innovation and Support Section (BIS) and is accountable for defining the strategy for intelligent business automation in GSSC, using a combination of technology, process, governance, and human capital components to work together to deliver innovative, user-centric, and value-added services.

Tasks

  • Lead GSSC's Digital Transformation Agenda for Global Services
  • Own and govern the GSSC portfolio of digital products, solutions and transformation investments
  • Own and drive fit-for-purpose alignment with industry best practice and innovation
  • Own Operational Process Excellence, and value realization of Business Solutions
  • Support GSSC's strategic data services, analytics and business intelligence through business-line aligned data engineering
  • Defines and Leads the Customer Service strategy and execution, Partner with Business Leaders and Shape Global Service Delivery Strategy
  • Provide Managerial Leadership, and build organizational capability and external Partnerships

Conditions & benefits

Attractive compensation and benefits packageWe welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Requirements

  • An advanced university degree in business administration, industrial or systems engineering, information management, data analytics, economics, public administration or a related field.
  • A minimum of (10) ten years of progressively responsible professional experience in business process optimization, shared services or business transformation.
  • Practical experience and skills in applying artificial intelligence and automation to operational processes.
  • Fluency in both spoken and written English is required.

Posted Nov 5, 2026 · Updated yesterday · 0 views