Service Delivery Manager (REF5876G)
Employer · Deutsche Telekom IT Solutions HU
Budapest
Service Delivery Manager position announced in the Budapest or Pécs team of Deutsche Telekom IT Solutions HU.
Tasks
- coordination of preparation and finalisation of subcontractor and client contracts
- coordination of technical and legal discussions
- preparation of business cases during the bidding process
- full coordination and management of tender processes
- management and coordination of procurement processes
- financial planning and tracking of related financial processes
- management of performance certificates and keeping related catalogues up to date
- daily communication and collaboration with subcontractors, suppliers and clients
Conditions & benefits
Távmunka lehetőségRemote working possibility is only available within Hungary due to European taxation regulation.
Requirements
- the primary working language is Hungarian, however due to international communication at least strong B2 level English language skills are required
- at least 3 years of relevant professional experience in service management or in a similar operational/coordination role
- excellent organisational and time management skills
- confident written and verbal communication in Hungarian and English
- experience in cooperating with multiple stakeholders in parallel and managing client relationships
- problem-solving, analytical mindset and data-driven decision-making ability
- experience in incident and service request management processes
- ability to learn and adapt quickly
- independent, accurate and proactive work
- confident user-level knowledge of Microsoft 365 applications