Customer Service Executive
Employer · Calderys
Enquiry clerk
Import-export specialist
BuyerFull-timeBudapest
We have a great opportunity to join the Customer Services Team in Budapest, Hungary! In this role you will be responsible for various tasks including Customer Service, Purchasing and Admin Support.
Tasks
- Order management for external customers
- Where needed organise transport
- Processing merchandise demands for customer orders
- looking for data sheets, drawings
- Maintain master data
- Export permissions and custom clearance. With support of an external company
- Supporting other CS Teams if needed, especially Poland
- Placing purchase orders
- Requesting offers
- Supporting Supplier payments and issues
- Office management - order stationary
- Consolidation of documents
- Post - posting/ receiving correspondence
- Guest accommodation - booking flights, hotels, transfers, taking care of catering
- Looking for various service and goods providers
- back up other customer service team members when needed
- Prove read translations and contracts if needed
- Support the organisation of events
Requirements
- Customer Service experience -- min 4 years
- Customer focus and service orientation
- planning & organizing skills
- Self driven, gets things done
- Effective interpersonal and communication skills
- Candidates must speak Very good in English and Hungarian (Polish is a plus)
- Experience using MS Office 365
- SAP