ERP Support Specialist
Employer · CEE Chamber
Help desk technician
Systems analyst
Business analystFull-timeBiatorbágy
Munkáltató: CEE Chamber. Pozíció: Support Executive. Munkavégzés helye: Biatorbágy. Join our team as an ERP Support Specialist to provide vital technical support, troubleshoot incidents, and maintain user documentation.
Tasks
- Serve as the link between business users and IT for ERP-related support and issue resolution
- Collaborate with internal teams and external vendors to address and escalate technical requests
- Troubleshoot and resolve incidents efficiently, with focus on root cause analysis and service quality
- Maintain user documentation and knowledge base materials
- Support testing activities and provide user training to reduce recurring issues
- Recommend process improvements and best practices for system usage
Conditions & benefits
Professional challenges and career development opportunitiesDiverse and inspiring international working environmentDynamic, young team of excellent professionalsCompetitive salary package, CafeteriaGood technical support: laptop, phoneHybrid working: office and home office
Requirements
- 1 year of experience in a similar role supporting business systems or processes
- Strong analytical thinking, with the ability to understand how data and processes connect
- Experience working in an international or cross-functional environment
- Familiarity with ERP systems and how different systems work together
- Fluent English communication skills, written and spoken
- Supply chain or logistics experience is a plus
- Basic data or reporting experience is an advantage
- Strong collaboration and communication skills
- Proactive, customer-focused mindset with a practical, solution-oriented approach.