French speaking eSignature Customer Support Representative 44465
Employer · Cognizant
Help desk technician
Contact centre agentEnquiry clerkDaytimeFull-timeBudapest District IX, Mill Park office building
We're looking for an eSignature Customer Support Representative to join our team and play a key role in delivering great customer experience in a supportive, international environment.
Tasks
- Support customers via phone and email
- Resolve and escalate eSignature-related issues
- Proactively identify bugs and product improvements
- Meet SLAs and deliver outstanding customer experience
Conditions & benefits
Competitive salary packageAnnual bonus systemCafeteria packageRisk and accident insuranceLanguage course reimbursementFree or discounted medical services at a private clinicAll You can Move Sportpass
Requirements
- 1+ year experience in Technical or Customer Support
- Advanced understanding of SaaS model and API solutions
- Strong communication skills, fluent English + French
- Customer‑first mindset, problem‑solving attitude
- Salesforce experience is a plus