IT Intern
Employer · PwC Hungary
Help desk technician
System administratorStudentsPart-timeMealsBudapest
If you are interested in the practical side of IT, enjoy helping others solve everyday technical problems, and want to develop in a corporate IT environment, we might just be looking for each other. As an intern in PwC's internal IT team, you can learn alongside experienced colleagues while participating in solving real user needs and developing IT processes.
Tasks
- You support the daily work of full-time colleagues on the IT team.
- You install, configure, and prepare computers and phones needed for work.
- You provide personal assistance to colleagues turning to you in the Budapest office and solve their IT problems using remote management tools.
- You track and document the complete resolution process of tickets in Hungarian and English.
- In case of regional issues, you log a ticket and coordinate with regional colleagues in English as needed.
- You support the inventory of IT equipment, and create and update Power BI reports.
- You develop the knowledge base and contribute to the automation of repetitive IT processes.
- You provide technical support for online and personal business meetings.
Conditions & benefits
Company equipmentWe provide a company laptop and iPhone for efficient work.Professional developmentTargeted professional development: we support your growth at your own pace through practice-oriented business and digital trainings, as well as professional workshops.Benefits packageCompetitive base salary, reliable annual bonus system, SZÉP card allowance, private healthcare service.Other benefitsCompany sports opportunities, gym discounts, and various health-preserving programs.
Requirements
- You are pursuing your studies full-time in the field of IT and can work at least 25 hours a week in our Budapest office.
- You have an active full-time student status for at least another year.
- You are confident in using Microsoft systems, including Windows and Microsoft Office applications.
- You communicate confidently in English, both orally and in writing.
- You take a proactive approach to tasks and persistently look for the root cause of technical problems.
- You have a user-centric mindset, build relationships easily, and help colleagues patiently and clearly.