L&D - Sales Enablement Training Coordinator

Employer · Celanese

Staff trainerHR specialistFlexibleFull-timeTransportMeals

Budapest

The L&D - Sales Enablement Training Coordinator is a strategic partner to functional teams and leaders in Customer Experience. This role is responsible for designing, leading, and continuously improving training and development programs that drive operational excellence and compliance.

Tasks

  • Design, implement, and refine CX training programs for Customer Service, Logistics, and Import & Export, based on business needs and stakeholder input
  • Lead the onboarding process for CX roles, ensuring consistency and measurable impact
  • Conduct Learning Needs Analysis (LNA) and translate findings into actionable development initiatives
  • Collaborate primarily with functional leaders (Customer Service, Logistics, Import & Export, OPEX) and secondarily with HR to align training content and priorities
  • Develop and manage champions programs to foster peer-driven learning
  • Provide guidance and approval for training materials, ensuring compliance and quality
  • Oversee management of training-related documentation, knowledge capture and support audit processes
  • Drive change management initiatives to embed new skills and behaviors across CX

Conditions & benefits

CafeteriaCompany health insuranceEmployee Referral Program (ERP)Rewards and Recognition ProgramTrainingsHybrid work schedule policyMOL Bubi programAvailable for employees for commuting to the officeHealthcare weekFull week every year dedicated to activities and lectures related to healthy livingSchool starting benefit for parentsAll parents with child(ren) studying in primary and secondary education in Hungary will receive this benefit once a yearEmployee Assistance ProgramFruits and vitaminsCharity extra leaveDoggy dayEmployees can bring their furry best friends to the office on a weekly basis

Requirements

  • SAP - mandatory, Excel, SharePoint expertise - good to have
  • Detailed process understanding in Customer Service, Logistics, and Import & Export
  • Project management skills
  • Stakeholder management across CX functions
  • Experience in development and change management
  • Process governance and audit readiness support
  • Strong communication and presentation skills
  • Creativity and adaptability to change and new trends
  • Sound judgment and sense of urgency
  • Attention to detail
  • Innovative and proactive approach
  • Analytical skills
  • Utilize new technologies to create effective training tools

Posted Oct 28, 2026 · Updated 6 days ago · 0 views