Collection Management Senior Analyst
Employer · Sanofi
Debt collector
Finance clerkBookkeeping assistantFlexibleFull-timeBudapest
Sanofi Business Services (SBS) is setting up a new captive Business Services centre in Budapest to provide Finance & Accounting as well as Employee oriented services. Our Order to Cash (O2C) team is seeking a Collection Management Senior Analyst to handle collections delivery, dispute management, strategy, and continuous improvement.
Tasks
- Deliver collections management services to SBO, including reviewing AR ageing reports and performing collection and dunning activities in the related system.
- Determine appropriate escalations and follow-up actions as per the defined process.
- Qualify and create disputes identified by Ci2C, and manage dispute resolution under Ci2C responsibility.
- Contribute to business and customer collection strategy reviews.
- Execute all activities in compliance with Sanofi policies and guidelines, the global Core Model and operational KPIs.
- Develop expert-level knowledge of the in-scope activities and local entities to become a super-user.
- Build, document and transfer Ci2C Core Model process knowledge for collections management.
- Prepare weekly and monthly KPI reports, and handle ad-hoc tasks defined by the line manager.
- Identify process improvement opportunities by eliminating redundant activities, and participate in process automation initiatives.