Welcome Office Manager
Employer · at Marriott
Hotel manager
Department manager
Hotel receptionistFull-timeBudapest
Responsible for all Welcome Office functions and staff. Areas of responsibility include Wheels Team (Bell Staff), whatever/Whenever (Guest Relations), Welcome Desk (Front Desk) and Concierge, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures.
Tasks
- Responsible for all Welcome Office functions and staff
- Directs and works with managers and employees to successfully execute all front office operations
- Supervises and manages employees and manages all day-to-day operations
- Conducts department meetings and continually communicates a clear and consistent message regarding Front Office goals
- Responds to and handles guest problems and complaints
- Interviews and hires managers and hourly employee team members