Front Office Manager
Employer · TriHolding Group
Hotel manager
Hotel receptionist
Office and call centre supervisorFlexibleFull-timeBudapest
We are looking for an energetic, experienced Front Office Manager to serve as the "heart and brain" of the guest experience at WONDER Budapest---a stylish boutique hotel where experience, character, and connection truly matter.
Tasks
- Leading and inspiring the front office and reception team
- Ensuring smooth check-ins, excellent communication, and an exceptional guest experience
- Handling guest requests and feedback adding a "personal touch"
- Coordinating room inventory, rates, and bookings with the Revenue Manager
- Training staff
- Managing daily operations and generating reports within the PMS
- Working closely with all departments to ensure every stay is first-class
Conditions & benefits
A supportive team and a great working atmosphereA creative role where your ideas truly matterPredictable scheduling and a competitive salaryA beautiful hotel environment in a downtown locationGenuine opportunities for career advancement with usExperience in a hotel opening, which will boost your long-term career prospects
Requirements
- Proven experience in front office or hotel operations
- A friendly, confident leader with a systematic approach
- Strong communication skills
- Solid digital skills (experience with PMS and Excel is an advantage)
- A calm problem-solver with a guest-centric mindset
- Flexibility with shifts---early birds and night owls are both welcome!