Business Operation Consultant (m/w/d)
Employer · Deutsche Telekom
Business analyst
Other professional services manager
Systems analystFull-timeSzeged
As a core member of Telekom Global Business International Delivery, this role helps provide services to multinational clients by solving complex delivery challenges that span countries, functions, and organizations. You take an unclear problem or goal, quickly build a sound understanding of it, and design a practical path to a solution.
Tasks
- Assessment of complex delivery challenges and opportunities across countries
- Mapping of end-to-end processes and delivery models
- Transformation of ambiguous requirements into practical plans
- Development of solution proposals, recommendations, and business cases
- Leading cross-country and cross-functional discussions
- Implementation of agreed solutions and monitoring of progress
Requirements
- Extensive professional experience in ICT service delivery, international delivery operations, or a closely related field
- Broad understanding of end-to-end service delivery
- Proven experience in process improvement
- Strong analytical and structured problem-solving skills
- Full professional working proficiency in English