Customer Investment Management Analyst
Employer · Diageo
Billing clerkFinance clerkBookkeeping assistantFull-timeBudapest
The Customer Investment Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention. As a Customer Investment Management Analyst, you will ensure that Diageo is paying an appropriate amount for contractual obligations through reconciliation of invoices with contracts and evidence of having met obligations.
Tasks
- Deliver CIM service offering for their customer cluster within Service Level Agreement (SLA) timings and thresholds
- Liaise with the customer / sales team on any Invoicing related issues
- Responsible for all Contract and Invoice Operations processes for specific cluster assigned
- Provide support, execution, and adherence to processes to enable an efficient Contract and Invoice Operations process for Diageo customers
- Use external and internal metrics to reconcile evaluate and control outbound payments and challenge where appropriate
- Perform volume analysis and calculate customer invoice amounts
- Ensure a 100% Compliance across all the areas of Invoicing and audits
- Take Ownership and devise strategies on invoicing processes, nurture the relationship with partners to understand context, payment terms, activation status, etc
- Reporting the Cash on metrics
- Creating possibilities for the team to succeed in a changing environment
Conditions & benefits
Unique Family Leave opportunityInternational work environmentWe work without border - you will work with people from all over the worldWorld class brand portfolioYou will deal with world class brand portfolioThematic events and afterwork activitiesWide variety of thematic events, afterwork activities organized by employee communitiesProduct AllowanceProduct Allowance to purchase company products from the staff shopGym accessWe won the Fittest Workplace Award, of course we have a GymRooftop BarUrban legend is true, we do have a Rooftop Bar
Requirements
- excellent Business English
- German language knowledge is advantage
- Results oriented, strong drive and urgency
- Able to work to tight deadlines
- Awareness of controls and risk management
- Strong problem identifying and problem-solving skills
- Build and sustain excellent relationships with multiple stakeholders
- Strong SAP and minimum intermediate Excel skills
- Experienced working within shared service centers environment
- Multi-tasking with precision to accuracy
- Experience in invoicing operations & Power BI experience is a Plus