Guest Experience Expert
Employer · St. Regis Hotels & Resorts
Hotel receptionistConciergeEnquiry clerkFull-timeBudapest District V, Vaci utca 34
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
Tasks
- Processing operational needs
- Addressing guest requests
- Completing reports
- Sharing the highlights of the local area
Requirements
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
- Be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).