Reliability Technician
Employer · Smiths Group
Százhalombatta
As a Reliability Technician, you will help our customers improve the reliability and performance of their industrial equipment, with a focus on mechanical seals and associated systems. You will work closely with customer maintenance and engineering teams, providing hands-on technical support, investigating equipment failures, and recommending solutions to prevent recurring problems and reduce maintenance costs.
Tasks
- Perform maintenance activities and mechanical seal inspections at customer sites.
- Troubleshoot mechanical seal and rotating equipment problems, investigate failures, and identify root causes.
- Support commissioning and start-up activities to prevent recurring equipment failures.
- Conduct plant surveys, assess equipment performance, and document findings in ServiceMax.
- Review customer applications and recommend technical solutions to improve equipment reliability.
- Improve Mean Time Between Repairs (MTBR), reduce material costs, and optimize equipment performance.
- Identify opportunities for equipment upgrades, modifications, and reliability improvements.
- Deliver classroom and hands-on training to customer personnel.
- Support customers in developing seal standardization and inventory management programs.
- Help optimize inventory levels, replenish stock, and reduce inventory discrepancies.
- Collaborate with engineering teams on seal and component design, material selection, technical proposals, layouts, and installation drawings.
- Recommend and implement improvements to technical standards and procedures for seal components.
- Collect and analyze field performance data and share technical feedback with John Crane teams.
- Build strong customer relationships and collaborate with Customer Reliability Engineers (CREs), service teams, and sales representatives to achieve agreed reliability objectives.
Requirements
- A technical high school diploma in a relevant technical field is required at minimum.
- Experience with rotating equipment, mechanical seals, pumps, or similar industrial equipment.
- Hands-on experience in maintenance, mechanical troubleshooting, field service, or equipment reliability.
- Strong analytical and problem-solving skills, including the ability to identify root causes and recommend practical solutions.
- A customer-oriented approach and confidence communicating technical information to customers and engineering professionals.
- The ability to work independently at customer sites and collaborate effectively with cross-functional teams.
- Good organizational skills and accurate technical documentation.
- A proactive mindset focused on continuous improvement, equipment reliability, and cost optimization.
- Good written and spoken English.
- Experience with ServiceMax or similar service management systems would be an advantage.