Nexthink Administrator
Employer · Axiom Technologies
System administrator
Data centre operatorHelp desk technicianFull-timeBudapest
This is a full-time, on-site Nexthink Administrator role based in Budapest, Hungary. The Nexthink Administrator will be responsible for configuring, maintaining, and optimizing the Nexthink platform to support end-user experience monitoring and analytics across the organization.
Tasks
- Configuring, maintaining, and optimizing the Nexthink platform to support end-user experience monitoring and analytics.
- Managing Nexthink dashboards, creating and maintaining rules, campaigns, and alerts.
- Integrating Nexthink with other IT service management and monitoring tools.
- Analyzing end-user performance data, identifying issues and trends.
- Collaborating with infrastructure, service desk, and security teams to improve stability and productivity.
- Documenting configurations, supporting platform upgrades, and contributing to best practices, standards, and automation initiatives.
Requirements
- Strong Nexthink administration skills, including configuration, dashboard creation, campaign management, and alerting.
- Experience with endpoint management and monitoring tools (e.g., Microsoft Intune, SCCM, or similar platforms).
- Solid understanding of Windows client and server operating systems, networking fundamentals, and IT infrastructure concepts.
- Familiarity with ITSM frameworks and tools (e.g., ITIL practices, ServiceNow, Jira Service Management, or equivalents).
- Ability to analyze technical data, create reports, and translate insights into actionable recommendations for stakeholders.
- Proficiency with scripting or automation (such as PowerShell or similar) to streamline monitoring and administration tasks.
- Effective communication and collaboration skills, with the ability to work closely with cross-functional IT teams and end users.
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
- Previous experience in an enterprise IT environment and exposure to managed services or consulting is highly beneficial.
- Fluency in English; knowledge of Hungarian is an advantage.