French speaking Customer Support Representative
Employer · Cognizant
Contact centre agentEnquiry clerk
Help desk technicianDaytimeFull-timeBudapest District IX, Mill Park office building
Do you enjoy helping people, solving problems, and working in a supportive, international environment? We're looking for a Customer Support Representative to join our team and play a key role in delivering great customer experience.
Tasks
- Support customers via phone and email
- Troubleshoot account, document, template, and billing issues
- Meet SLAs and deliver outstanding customer experience
- Proactively identify product improvements
Conditions & benefits
Competitive salary packageAnnual bonus systemCafeteria packageRisk and accident insuranceLanguage course reimbursementFree or discounted medical services at a private clinicAll You can Move SportpassFriendly, inclusive, and fast-paced team cultureOpportunity to work with modern, cloud-based solutions and global customers
Requirements
- 1+ year experience in customer service/call center/sales
- Strong communication skills, fluent English + French
- Customer-first mindset, problem-solving attitude
- Salesforce experience is a plus