Commercial Director
Employer · ANDA Present Group
Sales and marketing managerAdvertising and PR managerFull-timeBudapest
ANDA Present is a fast-growing, international B2B company present in over 20 European markets. They are looking for an experienced, hands-on commercial leader to support their growth phase, develop sales and business development, and build a digitally supported, scalable sales operation.
Tasks
- management and further development of Customer Operations operations
- business management of Marketing, as well as closer integration with lead generation and sales
- establishment and development of a digitally supported, scalable Inside Sales-type operation
- clarifying responsibility boundaries, handovers, and escalation paths between the sales and partner relations organization and Customer Operations
- development of operations based on workload, capacity, SLA, ticketing, and service levels
- connecting marketing campaigns, lead generation, qualification, and sales follow-up
- determining which customer segments and sales opportunities can be efficiently handled with a digital or hybrid sales model
- pilot testing Inside Sales-type operations, measuring results, and scaling working solutions
- defining business requirements for CRM, reporting, analytics, and automation in close cooperation with the Sales Excellence area
- developing Customer Operations and Marketing leaders, and strengthening clear leadership accountability
Conditions & benefits
genuine leadership responsibilitygenuine leadership responsibility over Customer Operations, Marketing, and the digital sales operation to be builtprofessional challengethe opportunity to develop, pilot, and scale a new Inside Sales-type capability conceptstable, established companya stable, international, and growing Hungarian companydirect cooperationdirect cooperation with the sales and partner relations organization, Sales Excellence, the CEO, and members of senior managementopportunity for developmentthe opportunity to take an already functioning commercial organization to the next levelimpacta role where the impact of changes is directly visible in customer service, sales results, and company scalability
Requirements
- at least 7--10 years of relevant business experience, including several years with genuine leadership responsibility
- knowledge of complex, international B2B commercial operations
- management or development of customer service, sales operations, or commercial back-office processes
- understanding of the interconnectedness of Marketing, lead generation, Inside Sales, the sales and partner relations organization, and Customer Operations
- strong people management skills, experience in developing leaders
- thinking in terms of processes, capacity, service levels, and measurable business results
- confident navigation in the world of modern commercial technologies
- ability to organize multiple functions and diverse interests around common business goals
- experience in organizational, operational, or digital commercial transformation
- confident use of English in a business environment
- commitment to in-person leadership presence in Budapest