Site Engagement Liaison Manager
Employer · ICON Strategic Solutions
R&D manager
Health services manager
Other health professionalFull-timeBudapest
At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON's global expertise. As a Manager, Site Engagement Liaison, you will lead efforts to build and maintain strong relationships with clinical trial sites, ensuring effective communication and collaboration throughout the study lifecycle.
Tasks
- Build and maintain strong relationships with investigators, site staff, and key stakeholders to support successful study delivery.
- Act as the primary liaison between sites, CRO partners, and internal study teams.
- Evaluate site capabilities and performance to support site identification, feasibility, and selection activities.
- Oversee site-level study start-up, activation, conduct, and close-out activities.
- Support site contracting and activation activities in partnership with internal teams and external vendors.
- Monitor site performance, recruitment, enrollment, quality, and compliance metrics, identifying risks and implementing mitigation plans.
- Drive site engagement strategies and develop action plans to improve site performance, recruitment, and retention.
- Provide oversight of CRO-delivered site management activities and ensure compliance with ICH-GCP, regulatory requirements, and company procedures.
- Collaborate closely with Clinical Operations, Study Management, Medical Affairs, Regulatory Affairs, and other cross-functional stakeholders.
- Utilize site and study performance data to identify trends and support decision-making.
Conditions & benefits
Annual leave entitlementsVarious annual leave entitlementsHealth insuranceA range of health insurance offerings to suit you and your family's needs.Retirement planningCompetitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.Employee Assistance ProgrammeGlobal Employee Assistance Programme, LifeWorks, offering 24-hour access to support well-being.Life assuranceLife assurance provided.Optional flexible benefitsIncludes childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, and health assessments.
Requirements
- Degree in Life Sciences, Pharmacy, Nursing, Medicine, or a related scientific discipline.
- 8+ years of clinical research experience within a CRO, pharmaceutical, biotechnology, or healthcare environment.
- Strong understanding of clinical trial conduct, global drug development, ICH-GCP, and applicable regulatory requirements.
- Experience working with and overseeing CROs and external vendors.
- Proven ability to build strong relationships with investigators, site personnel, and cross-functional stakeholders.
- Strong analytical, risk management, problem-solving, and decision-making skills.
- Excellent communication, stakeholder management, and organizational abilities.
- Ability to travel domestically and internationally up to 50%.