Service Coordinator
Employer · Lupus Consulting
Help desk technician
Business analyst
Systems analystFull-timePart-timeBudapest
Lupus Consulting Hungary is looking for an experienced Service Coordinator for our Budapest office on a full-time or part-time basis.
Tasks
- Application support activities at clients
- Handling tickets arriving at the Service Desk in English and Hungarian
- Continuous tracking of tickets and ensuring their implementation by the deadline
- Preparation of status reports and reports necessary for accounting and planning
- Assessment of business processes, planning, improvement of procedural processes and recording them
- System testing, support for client testing
- Training, support for go-live, documentation
- Sales support: participation in writing professional proposals, preparing presentations, holding client presentations
Conditions & benefits
Team leadership experience is an advantage
Requirements
- Higher education in a relevant field
- Dynamic, result-oriented and flexible attitude
- Collaboration with team members
- Business-fluent English and German language skills
- Good communication and problem-solving skills, accuracy, solution-oriented mindset