Danish Speaking Customer Support Specialist
Employer · EPTA GROUP
Contact centre agentEnquiry clerk
Transport clerkFull-timeBudapest
At Epta International BSC, a world leader in commercial refrigeration solutions, we are expanding our team and building a Danish-speaking Customer Support Team. Whether you have experience or are a fresh graduate, this is your chance to grow with an international company.
Tasks
- Provide top-quality support to our Danish-speaking customers via phone and email
- Manage service requests, schedule maintenance visits, and coordinate technician activities
- Log and track cases accurately in our internal systems
- Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
- Collaborate across shifts to keep everything running seamlessly
Conditions & benefits
International EnvironmentJoin a supportive international team that values innovation, teamwork, and growth.Training and DevelopmentWe'll give you the tools, training, and opportunities to develop your skills and build a rewarding career.
Requirements
- Near-native skills in Danish, with at least intermediate English
- Strong communication and problem-solving skills
- Organized, detail-oriented, and proactive --- even in busy moments
- Comfortable working in a dynamic, multinational environment
- Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
- Fresh graduates are encouraged to apply