Claims Coordinator
Employer · Scania Magyarország
Appraiser, loss adjuster
Enquiry clerk
Office clerk2 shiftsFull-timeTransportBudapest, Városkapu utca 4.
We are looking for a Claims Coordinator in Budapest. You will be the point of contact between the customer, the insurance company, and the workshop. With us, claims management doesn't stop at damage assessment: you will oversee the entire process from organizing the repair to invoicing and vehicle delivery. We are looking for a colleague who sees the bigger picture, handles documents accurately, and represents Scania with a customer-first approach at every stage of claims management.
Tasks
- Record and document data for vehicles arriving for repair, along with information needed for insurance claims.
- Coordinate with the customer, insurance company, and service staff.
- Open and manage repair orders, and organize workshop working conditions in cooperation with colleagues.
- Monitor repair progress and keep the customer informed of major milestones and changes.
- Review claim documents and repair invoices, then forward them to insurance companies.
- Track invoice payments and handle necessary follow-ups.
- Handle arrangements and administration related to delivering the repaired vehicle to the customer.
- Contribute to improving claims processes and ensuring compliance with relevant regulations.
Conditions & benefits
competitive base salary and performance-based bonustravel allowancesports supportback-to-school, childbirth, and bereavement supportemployee referral bonusanniversary bonus after 5 years of servicefactory visit in Sweden as part of the loyalty programstable international background and modern working environmentlong-term professional development and career opportunities
Requirements
- At least secondary education.
- Experience in technical, service, or insurance fields.
- Basic vehicle technical knowledge.
- User-level proficiency in MS Office.
- Accurate, independent work style and good organizational skills.
- Effective time management and strict adherence to deadlines.
- Confident and polite communication with customers and business partners.
- Category B driving license.