Operations Specialist (Resource-focus)
Employer · Publicis Groupe Hungary
Budapest
We are looking for a Resource Focus Operations Specialist to manage the capacity of our creative team and run our resource planning and traffic system day to day. You will be at the centre of how creative work moves through the agency: reviewing incoming requests, validating briefs and estimates, allocating the right creatives to each assignment and tracking delivery.
Tasks
- Run the weekly resource planning cycle and traffic meetings
- Maintain an accurate and visible resource plan
- Ensure briefs are complete and timelines are realistic before resources are booked
- Allocate creatives based on skills, seniority, availability and working style
- Balance workloads and identify capacity risks early
- Track progress, resolve resource conflicts and negotiate priorities
- Coordinate freelancers when additional capacity is needed
- Follow up on time tracking and prepare capacity and utilisation reports
- Help improve our planning processes, tools and workflows
Conditions & benefits
Diverse & Inclusive EnvironmentViva La Difference is in our DNA with 30 nationalities under one roof.Thriving CommunityWe nurture a culture of involvement with team-building events and activities.People-FirstWell-Being Always, including coaching, mental and physical health support.Grow With UsCareer development tools like Marcel, our AI-powered platform, and global learning programs.Flexible Work ArrangementsFlexible hours and hybrid options, and dog-friendly office.
Requirements
- 3–5 years of experience in a people-facing, coordination-heavy role
- Experience planning, allocating or tracking the work of others
- Strong process thinking and organisational skills
- The ability to build trust and work with different personalities
- Assertive but diplomatic communication
- Confidence to challenge unrealistic timelines and competing priorities
- Experience with planning tools and Excel or Google Sheets
- Fluent Hungarian and strong English
- A structured, reliable and proactive approach