Account Support Coordinator
Via agency · Kelly Services
HR assistant
Office clerkAdministrative assistantFull-timeRemote
Our Account Support Coordinator is responsible for providing comprehensive administrative support to one of our clients, a global leader in biotechnology. This role involves managing work orders, coordinating communication and operations between internal managers and external suppliers, creating and onboarding new starters within client systems, and maintaining essential administrative trackers. The Coordinator also oversees timesheet processing, rate changes, and electronic contract management through the VMS tool, ensuring all records are accurate and timely.
Tasks
- Work order management including chasing end dates from managers
- Creating new starters for the client in systems
- Maintaining and updating trackers; managing timesheets
- Processing rate changes
- Handling electronic contracts in the VMS tool
- Responding to ad hoc queries and administrative requests
- Communicating with managers and suppliers via email and Teams
Conditions & benefits
Total compensation packageTotal compensation package including benefits as applicable to the position -- understanding that each person has unique professional and personal needs focused on your total well-being.
Requirements
- Strong communication skills both verbally and written
- Strong administrative and organizational skills
- Proficiency with Microsoft Office (Outlook, MS Word, and Excel)
- Customer service experience is preferred
- VMS experience is desirable but not required
- Confidence in presenting to teams and stakeholders
- Inquiry management (IM) system experience is desirable but not required