Fincrime Operations Investigator - Fraud
Employer · Wise
Financial analyst
Detective
Legal specialistFlexibleWeekendFull-timeBudapest
The position is based in Budapest and follows a hybrid working model, offering the flexibility to work from home as well as from the office. As a FinCrime Operations Investigator, you will play a critical role in safeguarding Wise and its customers from financial crime. You will be responsible for investigating and analyzing customer accounts, transactions and activities on our platform to detect and prevent money laundering, fraud, and other illicit activities.
Tasks
- Conduct in-depth investigations of potentially suspicious activity, utilizing both internal and external data sources.
- Analyze complex financial transactions and customer behavior to identify patterns indicative of money laundering, fraud, or other financial crimes.
- Evaluate and assess alerts generated by transaction monitoring systems and other detection tools.
- Gather and analyze supporting documentation, including KYC information, transaction records, and other relevant data.
- Review and interpret data to identify patterns and potential risks associated with financial crime. Support the team in making informed decisions based on data insights.
- Prepare detailed and comprehensive investigation reports, documenting findings and recommendations.
- Act as a point of escalation for complex FinCrime cases from other operations teams, providing guidance and expertise.
- Mentor and train other team members on FinCrime investigation techniques and best practices.
- Collaborate with product and engineering teams to improve fraud detection rules, processes, and system enhancements.
- Stay up-to-date on emerging FinCrime trends, typologies, and regulatory changes.
- Communicate effectively with internal stakeholders, including compliance, legal, and customer support teams.
- Liaise with financial institutions and law enforcement agencies as needed.
- Participate in ad-hoc projects and initiatives related to FinCrime prevention and detection.
- Maintain accurate and complete records of all investigations and related activities.
- Provide input on process improvements and backlog exercises.
- Complete all company-assigned mandatory, refresher or ad hoc trainings on time and with diligence.
- Customer Communication: Communicate clearly, professionally, and empathetically with customers via approved channels to obtain necessary details or clarifications for reviews.
- KPIs: Take a proactive approach to consistently achieve individual and team targets (KPIs, SLAs, QA).
- Other: Perform additional tasks as assigned by your lead, demonstrating adaptability and a proactive approach.