Business Process Management Expert - Signavio
Employer · ALDI International IT Services (Hungary)
Business analyst
Systems analyst
System administratorFull-timeBudapest
Munkáltató: ALDI International IT Services (Hungary) Pozíció: Management Executive Munkavégzés helye: Budapest
Tasks
- Apply, maintain, and continuously improve modelling standards, including notation, naming conventions, versioning, and design principles.
- Triage and resolve standard issues, address known configuration-related topics, and coordinate escalations for system bugs and feature requests as needed.
- Manage workflow and approval operations, support the handling of feature requests and defects, and maintain system runbooks and known-issue documentation to ensure stable and efficient platform operations.
- Manage user access, roles, and group assignments in line with the approved governance model and access control principles.
- Deliver Signavio training and coaching to process SPOCs, and provide ongoing support to stakeholders and the International Product Organisation (IPO) to enable effective process documentation and execution across teams.
- Conduct process conformance and quality checks, including completeness, naming, structure, and modelling consistency, and provide clear, actionable feedback to support continuous improvement.
- Create, maintain, and continuously enhance recurring governance and operational reporting.
Conditions & benefits
Possibility to improve yourself in a constantly growing organizationAn above-average salaryIntensive individual and practical trainingVaried and interesting tasksPleasant working environmentsPossibility to work from homeA secure, long-term employment opportunity
Requirements
- Hands-on experience with Signavio, including process model reviews and a solid understanding of governance workflows
- Strong service mindset with practical experience in ticketing and incident management tools, such as Jira Service Management or ServiceNow
- Strong troubleshooting skills for workflow and system-related issues, with the ability to assess, resolve, or escalate matters appropriately
- Deep understanding of Business Process Management (BPM) principles and expert-level knowledge of BPMN 2.0
- Proven experience in process modelling and documentation, including BPM, SOPs, and workflow-based documentation
- Demonstrated ability to review and improve existing process models and documentation to ensure consistency, clarity, and quality