Customer Journey and Lead Expert - Part-time position
Employer · K&H Csoport
Marketing specialist
Business analystPart-timeBudapest District IX, Lechner Ödön fasor 9.
K&H Bank's new strategic direction is ecosystem-based thinking. As a member of the marketing directorate, we count on you to design retail and SME innovative solutions, as well as customer journeys that support the high-level service of our customers and ensure a unified customer experience.
Tasks
- implementation of customer journeys and coordination of related tasks
- continuous monitoring and fine-tuning of customer journeys based on customer behavior
- processing and analysis of customer feedback
- coordination of cooperation with related areas for the development and operation of services, channeling our needs into development processes